Shipping policy

Processing Times

  • Standard in-stock items: Typically ship within 1-3 business days
  • Made-to-order items: Typically ship within 3-5 business days

Please note that processing times may be extended during holiday periods, sales events, or due to unforeseen circumstances. You will receive an email with tracking information once your order has shipped.

Domestic Shipping (United States)

We offer the following shipping methods for orders within the United States:

USPS Ground Advantage

  • Estimated delivery: 2-5 business days
  • Includes up to $100 insurance coverage
  • Includes tracking

USPS Priority Mail

  • Estimated delivery: 1-3 business days
  • Includes up to $100 insurance coverage
  • Includes tracking

UPS Ground

  • Estimated delivery: 2-5 business days
  • Includes up to $100 insurance coverage
  • Includes tracking

Signature Confirmation

Signature required service is available upon request. Please email us at info@keybar.us before placing your order to arrange this service. Additional fees may apply.

International Shipping

We ship to most countries worldwide.

International Shipping Methods

UPS International

  • Full tracking throughout transit
  • Includes up to $100 insurance coverage

Customs, Duties, and Taxes

International customers are responsible for all customs duties, import taxes, and fees upon delivery. These charges are determined by your country's customs office and are not included in the shipping cost or product price. KeyBar has no control over these charges and cannot predict their amount.

If a package is returned to us due to refusal of customs charges, the return shipping fees will be deducted from any refund.

Shipping Rates

Shipping rates are calculated based on package weight and destination. Shipping weights are rounded up to the next full pound to reflect carrier policies. You can view the exact shipping cost at checkout before completing your purchase.

Delivery Times

All delivery times are estimates and are not guaranteed. KeyBar is not responsible for delays caused by:

  • Shipping carrier delays
  • Weather or natural disasters
  • Customs processing (international orders)
  • Incorrect address provided by customer
  • Other circumstances beyond our control

Shipping Address

Please ensure your shipping address is correct and complete when placing your order. KeyBar is not responsible for packages delivered to incorrect addresses due to customer error. If you need to change your shipping address after placing an order, please contact us immediately at info@keybar.us. We cannot guarantee address changes once an order has been processed.

Order Tracking

Once your order ships, you will receive an email confirmation with your tracking number. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged contact us at info@keybar.us and we will file a claim and work to resolve the issue.

P.O. Boxes and APO/FPO Addresses

We can ship to P.O. Boxes and APO/FPO addresses via USPS. FedEx cannot deliver to these addresses.

Questions?

If you have any questions about shipping, please contact us at info@keybar.us.